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TERMS AND CONDITIONS

 

Payment and Delivery

 

Unless otherwise stated, we aim to send all products within 1-3* working days of receiving payment.

 

UK orders will be shipped via Royal Mail Standard 1st Class. Estimated delivery 1-3 working days from day of dispatch.

 

International orders will be shipped via Royal Mail International Standard:

Europe estimated delivery within 3 to 5 working days from day of dispatch.

Rest of the world estimated delivery within 5 to 7 working days from day of dispatch.

 

Note: We cannot be held responsible for any delay in postage once the order has been sent and for international orders, as the buyer, you will be responsible for any additional fees that may be charged at customs.

 

Shipping fees are calculated depending on quantity of goods ordered and will be displayed at the checkout depending on delivery address.

 

All items are shipped in well-sealed, protective packaging.

 

Returns Policy

 

We hope on receiving your order that you are happy with your product, but if you find any problems with your purchase please contact us immediately and we will do everything we can to resolve the issue.

 

Products may be returned or exchanged within 14 days of delivery. Please contact us if you wish to return any items before sending them, and include a note within the package with information of your order.

 

We will only accept returns of un-used and undamaged goods which are returned in the same condition as sent. We would recommend sending any returns via an insured trackable courier or postal service as we will not take responsibility for any items lost or damaged in transit. On receiving the goods, and confirming the product is in perfect condition, we will refund you for the full product amount. We cannot refund shipping cost for any returned items.

 

For personalised signed books, bespoke and made-to order products, refunds will only be offered for a faulty or incorrect item.

buy lots of goodies in our shop to keep on reading -

they make wonderful gifts too!

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